Team Lead - Case Management Job
Full Job Title: Team Leader Case Management
Job Number: 17014148
Facility: SSM Health St. Mary's Hospital - St. Louis
Location: St. Louis, MO
Schedule: Full Time
Responsibilities include management of staff, analysis and development of performance improvement plans for department metrics including length of stay, avoidable day management, patient satisfaction, and readmission rates.
Metrics: LOS, Observation LOS, Avoidable Days, Denials, Patient Throughout, Readmission, Patient Satisfaction
- Bachelor's Degree
- Registered nurse within the state of Missouri
- 3 to 5 years of experience
- 1 to 3 years of Supervisor experience
- Requires effective oral and written communication and human relations skills to effectively communicate with and respond appropriately to a variety of customers with different levels of comprehension using tact, congeniality and diplomacy.
- Problem solving effectiveness as measured by patient outcomes and customer satisfaction, based in professional integrity and stature, the Team Leader will demonstrate follow through to ensure a continuum of care.
- Demonstrates competence in delegation, problem solving, conflict resolution and team building.
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