Pre-Registration Representative Job

Full Job Title: Pre-Registration Representative

Job Number: 17005741

Facility: SSM Health System Office

Location: St. Louis, MO

Schedule: Full Time, 8 Hour Day, Days

Hours: 9:00am-5:30pm


Role Purpose:
Perform all Pre-Registration functions according to the PSC guidelines and in keeping with the SSM Mission, Vision, and Values. Register patients with accurate demographics, collect all POS when required and deliver exceptional service. Maintain productivity and quality standards and promote teamwork within the department.
    • Registration quality control, productivity standards, customer service and patient satisfaction.
    • Completes Pre-registration process timely and efficiently with special attention to quality control, productivity standards, customer service and patient satisfaction.
    • Collects patient out-of-expense as mandated by department goals.
    • Protects the safety of the patient by following the 3 step guidelines of SSM patient identifier guidelines.
    • Understands and achieves department goals, Ontrac/EPIC goals, POS collections goals.
    • Acts as the first voice of the Revenue Cycle, serving as the pacesetter for customer expectations.
    • Maintains a current working knowledge of Governmental Rules and Regulations thus assuring compliance and avoiding regulatory violations that can result in monetary and/or civil penalties to the employee and SSM Healthcare.


Minimum Qualifications:
  • High School Diploma or equivalent required
  • Knowledge of typing, computer skills required
  • Excellent communication skills, both written and verbal
  • Excellent computer and keyboarding skill set
  • Multi-tasking, Ability, Self-starter, and Independent Worker

Preferred Qualifications:

  • 3 to 5 year's registration or revenue cycle experience preferred
  • Previous telemarketing or phone experience preferred
SSM Health - System Office –
SSM Health is one of the largest Catholic health systems in the country and is dedicated to quality and compassionate care for anyone in need, regardless of ability to pay. Based in St. Louis, where its System Office is located, SSM Health operates 20 hospitals in Wisconsin, Illinois, Missouri and Oklahoma. We provide care in various settings: outpatient sites, physician offices, a pharmacy benefit company, an insurance plan, hospitals, nursing homes, home care, hospice, telehealth and a technology company.Our Mission: Through our exceptional health care services, we reveal the healing presence of God.
SSM Health is an Equal Opportunity and Affirmative Action Employer. Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Learn More »

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