Dean Clinic is one of the largest integrated healthcare delivery systems in the country. Established in 1904 and headquartered in Madison, Wisconsin, Dean provides medical and health services through a network of clinics located throughout Southern Wisconsin.
At Dean, we are committed to improving the health of our community and being one of the best providers of healthcare in the country. Our goal is to provide unsurpassed quality and compassionate care to every patient, every time. If your first priority is to provide the very best customer service to those you serve, apply today!
The Ophthalmic Assistant participates in the care and treatment of ophthalmic patients. The Ophthalmic Assistant may also act as a scribe by documenting (on behalf of the provider) all clinically relevant interaction and dialogue during the course of the patient visit.
- Diploma/certificate from an accredited Ophthalmic/Optometric technical program
OR two years of experience as an assistant/technician in an Optometric/Ophthalmic practice
OR two years experience in the eye care fieldAND fulfillment of the job requirements of the
Vision Asst. II
OR Military or civilian certification/diploma in an Ophthalmic/Optometric formal course of instruction
of at least one academic year.
OR successful completion of the Dean Health System Ophthalmic Career Advancement Program
2. Must complete and pass the Proficiency Assessment delivered at the conclusion of the onboarding program.
1. Previous medical experience.
2. Completion of the AAO Ophthalmic Medical Assisting Examination.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit or stand for extended periods.
- Ability to hear and converse on the phone and in person.
- Ability to perform fine motor tasks, such as when working with ophthalmic equipment, computer work, writing or phone tasks.
- Ability to twist/bend and hold awkward positions to refract
- Ability to lift up to 20 pounds and to push/pull boxes, ophthalmic equipment or wheelchairs. Some direct patient handling tasks are performed.
- Ability to work with and to wear appropriate Personal Protective Equipment when working with bloodborne pathogens or other chemicals.
1. Manages patient flow and performs rooming standards.
2. Assists ophthalmic providers and technicians in the exam and treatment of patients.
3. Performs and documents visual fields ordered by ophthalmic providers.
4. Escorts patients to other areas of the department for completion of the examination.
5. Collects and records accurate telephone information and relays it to ophthalmic provider or technician.
6. Depending on location and/or department, may be responsible for performing the following responsibilities:
a. Basic computer scheduling, rescheduling, canceling and coordination of appointment.
b. Auditing of charge tickets for 24 hour turnover and verification of procedure and diagnosis code.
c. May act as a scribe by documenting (on behalf of the provider) all clinically relevant interaction and dialogue during the course of the patient visit. This will include: documenting history and exam, entering diagnoses, orders (medications, labs, imaging, consults, etc.), diagnoses, E&M, follow up and patient instructions. The OA will then review instructions and goals and print the visit summary for the patient.
7. Provides patient education under direction of ophthalmic provider or technician.
8. Neutralizes and records spectacle prescription by the means of an automatic or manual lensometer.
9. Initiates documentation of the patient's chief complaint, history of present illness, review of systems and all pertinent ocular findings accurately and in accordance with compliance guidelines. Performs testing to include visual acuity measurement, stereo vision testing, color vision testing, automated or manual lensometry and keratometry, measurement of intraocular pressure (IOP) by use of NCT, Tonopen or Goldman, check pupillary size and response to direct and consensual light. Performs and documents additional ancillary testing procedures including facial abnormalities associated with eye problems, records gross external abnormalities from the examination, performs potential acuity measurement (PAM) and brightness acuity test (BAT) and records information and all other patient services as requested by the ophthalmic provider. Measure and record vital signs including blood pressure, pulse and respirations. Administer topical ophthalmic and oral medications at the direction of the provider.
10. Screen patients and calls for emergency/urgent situations; obtain pertinent information for provider.
11. Must have a good general knowledge of contact lenses.
12. Assist ophthalmologist in laser (YAG, ARGON or EXCIMER) procedures by preparing equipment and assisting patients for position and comfort, record surgical information required.
13. Performs additional medical responsibilities assigned by ophthalmic provider, who supervises and assumes legal responsibility for these actions.
14. Orders and maintains supplies and material needed in the assigned work area.
15. Maintains equipment in a preventative maintenance program, i.e. proper handling, care, cleaning, changing bulbs, batteries, etc.
16. Coordinates surgical packets with appropriate surgical site.
17. Participate in teaching students when requested, model a high quality of practice, participate in orientation of new personnel and their development.
18. Attends and participates in programs offering continuing education.
19. Acts as a resource to other health care providers.
20. Follow all safety procedures as per protocol guidelines.
21. Performs other duties as assigned.